Wisconsin DHS launches COVID-19 telehealth services for adults

MADISON, Wis. — The Wisconsin Department of Health Services opened COVID-19 telehealth services Wednesday to adults across the state.

The goal is to increase access to antiviral treatments for the virus. The DHS is offering free consultation and prescription services for the treatments.

“Our goals were really to maximize access during the day and seven days a week, and to get turn around as fast as possible, and so with the tele-health service we’re rolling out here, the licensed clinical provider who can prescribe these medications, they’re available 12 hours a day, 8 a.m. to 8 p.m., seven days a week,” said Jon Meiman, Chief Medical Officer for Wisconsin’s Division of Public Health. 

While they have an ample supply, not everyone is eligible.

“Really it’s a comprehensive look at the patient to see, do they have any medical conditions that are going to place them at an increased risk of developing severe disease?” Meiman said. 

Those who use the service will meet with a healthcare clinician via a video or telephone call. The clinician can then prescribe the antiviral pills Paxlovid or Lagevrio. More than 600 pharmacies across Wisconsin are able to fill the prescriptions, and the DHS will overnight ship the medicine to patients who cannot access a pharmacy.

You can schedule an appointment through the DHS website or by calling 833-273-6330. Clinicians are available seven days a week between 8 a.m. and 8 p.m. CT. The service is available in multiple languages.

The services are available to Wisconsin residents 18 years and older who have tested positive for COVID-19 and are able to take the antiviral treatment within five days of symptoms showing.