Police: Google search leads man to scammer’s phone number

Madison man thought he called legitimate Charter tech support

A Madison man was almost scammed out of $550 when he was convinced he was talking to a Charter Communications’ technical support specialist, according to a release.

The 65-year-old man called a number he found during a Google search, but the number didn’t lead to Charter, police said. The man eventually let the person on the other line have remote access to his computer.

The scammer told the man to stay off his electronic devices for a couple hours while a scan was being completed, and the 65-year-old gave the man a credit card number for the service charge, according to the release.

A family member was able to determine that what the 65-year-old believed was a service call was actually an elaborate fraud, and the charge card payment was stopped, police said.

The number the man called was 800-982-1678 and someone from the number 302-397-0107 called the 65-year-old repeatedly while police were at his home, officials said. Both of the numbers were posted online about being associated with scam artists.

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