MADISON, Wis. - Going to the DMV is no one’s idea of fun. But for many, it will now be complicated too because of a new location and no easy way to get there.
Sixteen-year-old Adrian Gonzalez is used to riding the bus. That might not be the case after today.
“I’m hopefully getting my license today,” Adrian said.
Monday also marks the first day the department's Excelsior Drive location is open, after the consolidation of the Hill Farms and Odana Road offices.
Adrian and his dad, Andrew, drove here, but many Madisonians don’t have that option.
“There are senior citizens and people with disabilities that would be affected by the move,” Norman Davis of the Department of Civil Rights said.
The city’s Department of Civil Rights said the closest bus stop is a third of a mile away, and the bus only runs before 9 a.m. and after 3:30 p.m.
“During peak hours, individuals couldn’t find transportation,” Davis said.
The department filed a civil rights complaint with the U.S. Department of Transportation because of that problem, saying the state’s lease on Odana doesn’t expire for three more years, making immediate consolidation unnecessary.
“We think that could be a viable option,” Davis said.
“Well, for someone walking or taking public transportation, I imagine it would be much more difficult for them to get there,” Andrew Gonzalez said.
Andrew is thankful for his four wheels, and Adrian hopes he will be too, starting Tuesday.
In a previous statement to News 3, the state DOT said customers have multiple bus options to access either Madison West or Madison East offices.
“Customers of the new Excelsior Drive location will be served by bus routes, Madison Metro’s route 15 and route 73. Customers have multiple bus options to access either Madison West or Madison East DMV offices. The East Madison office is served directly via route 6 and is close to Madison College/MATC’s main campus,” WisDOT said.
“It does present a much more difficult process in them getting around. I could see where that would affect those folks in a negative way,” Andrew said.
The DOT did not respond to News 3’s requests for comments.
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