Monroe police warn of Microsoft phone scam
MONROE, Wis. — The Monroe Police Department is warning residents about a phone scam in which a caller claims to be a Microsoft employee or from a company that specializes in anti-virus services.
In order to fix a problem, like a virus, the caller requests to have remote access to your computer.
Monroe police received complaints about this scam from several people. None of the perspective victims noticed any problems with their computers prior to receiving a call. Some didn’t even own a computer. It is not known how many may have unknowingly given access.
By gaining access, the scammer would be able to access any confidential files and personal information stored on your computer. For example, if you use a computer for banking, a scammer could have been able to get into your accounts.
Monroe police want to remind citizens not to give computer access to anyone asking for it, unless they contacted the person themselves. Companies like Microsoft would not randomly contact people seeking access to their computer, unless they were contacted by that person first.
Anyone receiving one of these calls should contact their local law enforcement agency.