Food pantry looks to increase efficiency with new program

Food pantry looks to increase efficiency with new program

A local food pantry will be updating its services next month to meet community needs.

The Salvation Army of Dane County’s food pantry on Darbo Drive. will implement a call-ahead appointment process starting May 2. To reserve a time, community members must call the day before their desired grocery pickup.

The Dane County pantry serves 500 people every month and hopes this update will help serve more people more efficiently.

“It’s going to allow us to have better coverage for our volunteers,” said Steve Heck, director of development at the Salvation Army. “Also for the clients… they don’t have to sit in the lobby or stand outside in the rain… or waste a big portion of their day waiting for their turn to come in.”

The food pantry will be open by appointment from noon to 2 p.m. on Tuesdays and from 10 a.m. to noon Wednesdays at 3030 Darbo Drive. Clients should call 608-250-2264 one day ahead between the hours of 9 and 10 a.m. to make an appointment.

If a client doesn’t have an appointment, the pantry said they should still be able to work them into the schedule.
“Our biggest concern is making sure that the people we have here [are] served and get the food they need to make it through the month,” Heck said.

All shoppers can visit the pantry once a month and will need to present a photo identification card for each member of the family.