Epic cancels annual conference to help slow spread of COVID-19

Epic sign

VERONA, Wis. — The annual Epic user conference that brings thousands from out-of-state to the company’s Verona campus is canceled in order to help slow the spread of COVID-19, according to the company.

Epic Systems, a healthcare software company based in Verona, said Friday that its Experts Group Meeting, or XGM, 2020 conference, which was scheduled to start April 27, is canceled. The company said it notified its customers and community partners Friday morning.

“Epic’s global community of healthcare providers is focused on COVID-19 preparation and compassionate care deliver for affected patients,” the company wrote on its website. “After careful evaluation, we’ve made the difficult decision to cancel XGM 2020.”

Epic said about 9,000 people were expected to attend XGM.

“We will miss seeing our guests at XGM this year, and are saddened that this change will impact the businesses in our community,” the company said. “However, we felt that this decision was necessary to help slow the spread of COVID-19.”

Epic also said Thursday that its employees can cancel or postpone non-essential business travel, and that it expanded its sick leave and work-from-home policies “for staff who experience symptoms, and we’re accommodating the needs of staff who are at higher risk of serious complications from COVID-19.”

“We will continue to support our customers for essential business trips, allowing individuals who prefer not to travel to find replacements,” Epic said.

Epic says out-of-town attendees have until April 9 to cancel hotel reservations without penalty that were booked through the XGM hotel block.

Epic said XGM registration fees will be refunded automatically, and attendees don’t need to cancel XGM registration.