CapTel laying off hundreds of Wisconsin workers
MADISON, Wis. — CapTel, a company that provides phone captioning services for the deaf and those with hearing loss, is laying off hundreds of workers in southern Wisconsin.
In a notice filed Wednesday with the state’s Department of Workforce Development, CapTel said it plans to permanently lay off 276 employees in Madison and Milwaukee. Twenty-eight of the workers are in Madison, while the remaining 245 work in Milwaukee.
According to the notice, the layoffs, which primarily affect captioning assistants, are the result of a new technology giving customers a choice of using automatically-generated captions.
The layoffs will begin on September 20. Employees will receive information about unemployment benefits and EAP services.
COPYRIGHT 2022 BY CHANNEL 3000. ALL RIGHTS RESERVED. THIS MATERIAL MAY NOT BE PUBLISHED, BROADCAST, REWRITTEN OR REDISTRIBUTED.