News 3 Investigates

No relief from political calls

Call for Action helps callers with their consumer problems

MADISON, Wis. - It's been a little over 10 years since hundreds of thousands of Wisconsin residents like Roland Webb signed up for the state's No-Call List designed to cut down on unwanted calls from telemarketers. Yet, as the Monroe resident has been finding out lately, it has not stopped the phone from ringing completely.

Webb contacted our Call For Action volunteers to see if anything could be done to stop the calls he's been getting daily from a group that wants to "Impeach Obama." He said he's on the No Call List and he "wants these calls stopped."

Unfortunately for Webb and everyone else, getting free of that type of solicitation isn't going to happen. Numerous court rulings have granted nonprofits and political entities the ability to make those calls. As the state's Department of Agriculture, Trade and Consumer Protection puts it, "calls made for noncommercial purposes such as polls, surveys and political purposes" are allowed.

If you have a consumer issue you'd like the Call For Action volunteers to help you with, you can speak with someone in person every Monday, Wednesday and Friday from 11 a.m.-1 p.m. You can also file a complaint any time of the day here.

Below are some of the success stories/happy endings resolved by our Call For Action volunteers.


Michael Mysak from Sun Prairie reached out to Call For Action because he was struggling with his cable company, Charter Communications, over numerous double billings. Further, he was being charged late fees after not paying those double billings.

After repeated efforts to handle the problem himself, Call For Action volunteers were able to intervene with a Charter representative and the bills were rectified.


Rhonda Riedner owns ten acres of property in Brooklyn, Wis.. She was putting in a fence 47 feet inside her property line when she cut a cable servicing the trailer park adjacent to her home. AT&T sent her a bill for $2,309 for repairing what she did.

Riedner, though, could not find any easement paperwork showing that the cable had been laid on her property in the first place. After contacting Call For Action, volunteers helped Riedner explain her position to AT&T and the company subsequently dropped the bill.

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