Public Health: Assistance available for Marketplace sign-up

Local libraries, county job center host enrollment assistance sites, officials say

Published On: Dec 24 2013 12:44:37 PM CST   Updated On: Oct 29 2013 05:28:28 PM CDT
health care,, generic, affordable care act

Public Health of Madison and Dane County would like to remind residents of assistance programs that are available when signing up for health coverage through the Health Insurance Marketplace.

Residents can ask questions or sign up for coverage by going to the website or calling 1-800-318-2596 and talking to a Marketplace representative, according to a release. Both options lead residents through a step-by-step process, but until the website is running more smoothly, calling a Marketplace representative is the best option.

Below is the information needed to sign up:

After signing up through the Health Insurance Marketplace, Dane County residents can call 211 to see if they are eligible for assistance through the United Way of Dane County’s Health Connect Program.

There are also community locations where residents can talk to a Certified Application Counselor from Public Health-Madison & Dane County or Access Community Health Centers, according to the release. The counselors are using the same Marketplace resources as the general public, but they have had training to answer questions and help people through the process.

No appointments are needed at the following centers offering enrollment assistance:

Dane County Job Center, 1819 Aberg Avenue, Madison (Access Community Health Center counselors)

Public library locations (Public Health-Madison & Dane County counselors)

Madison libraries

Dane County libraries

The Health Insurance Marketplace opened Oct. 1, and anyone who wants coverage to start Jan. 1, 2014 needs to enroll before Dec. 15.